Complaints

Recording:

If you receive a defective or nonconformity product, you can use the form below to submit a claim in advance:

Please send the form completely filled to the following e-mail address:

complaint@endo-flex.de

Kindly note that we are not able to handle the complaint without the completed form.

Returns:

After receiving the completed complaint report we will inform you about our complaint number and the return material authorization number.

Please note the return material authorization number on the outside of the package.

Then send the claimed product(s) in clean, disinfected and safely packed condition to the following return address:

 

Medi-Globe Technologies GmbH
Reklamationsabteilung
Medi-Globe-Str. 1–5
83101 Rohrdorf OT Achenmühle
Germany

 

We will take care of your complaint as soon as possible and to your satisfaction.

Your ENDO-FLEX-team!

© ENDO-FLEX GmbH